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TERMS & CONDITIONS


Last Updated: June 2026

 


1. Introduction
Welcome to ClozIT.
These Terms and Conditions ("Terms") govern your use of the ClozIT website, products, services, and content. By accessing our website or purchasing from us, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please discontinue use of our website and services.


2. About ClozIT
ClozIT is a sustainable fashion and textile initiative dedicated to extending the life of quality garments and textiles through thoughtfully curated resale and circular fashion practices.
Our mission is to promote conscious consumption, reduce waste, and support charitable and community initiatives through our operations.


3. Eligibility
By using this website, you confirm that:

  • You are at least 18 years of age, or have permission from a parent or legal guardian.

  • You are legally capable of entering into binding agreements.

  • All information you provide is accurate and current.

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4. Products and Services
Many products offered through ClozIT are pre-loved, vintage, recycled, or previously owned.
While we carefully inspect and curate all items, normal signs of wear may be present. Product descriptions and photographs aim to accurately represent each item; however, slight variations in colour, texture, and appearance may occur due to screen settings and photography.
All items are sold subject to availability.
We reserve the right to discontinue, modify, or remove products and services at any time without notice.


5. Pricing and Payments
All prices displayed on our website are listed in the applicable currency and may be updated without prior notice.
We accept payment through approved payment providers available at checkout.
Orders will not be processed until payment has been successfully received and verified.
We reserve the right to cancel any order where pricing errors, technical issues, or suspected fraudulent activity have occurred.


6. Shipping and Delivery
ClozIT ships domestically and internationally.
Shipping times are estimates only and may vary due to customs processing, courier delays, weather conditions, or other circumstances beyond our control.
Customers are responsible for providing accurate shipping information.
ClozIT is not responsible for delays, losses, or damages caused by third-party shipping providers once an order has been dispatched.
Any customs duties, taxes, or import fees are the responsibility of the purchaser.


7. Returns and Refunds
Due to the unique and often one-of-a-kind nature of our curated collections, all sales are generally considered final.
If an item arrives significantly different from its description or is damaged during transit, customers must contact us within 7 days of delivery.
Refunds, exchanges, or store credits may be considered at ClozIT's sole discretion.


8. Intellectual Property
All content on this website, including but not limited to:

  • Logos

  • Branding

  • Text

  • Images

  • Graphics

  • Designs

  • Website content

is owned by or licensed to ClozIT and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission from ClozIT.


9. User Conduct
Users agree not to:

  • Use the website for unlawful purposes.

  • Attempt to interfere with website security or functionality.

  • Upload harmful software, viruses, or malicious code.

  • Misrepresent their identity.

  • Infringe upon the rights of others.

ClozIT reserves the right to restrict or terminate access to any user who violates these Terms.


10. Sustainability Commitment
While ClozIT actively promotes sustainable fashion practices, we make no guarantee regarding the environmental impact of individual purchases or activities.
Any sustainability-related statements are intended to reflect our values, initiatives, and goals rather than specific environmental outcomes.


11. Limitation of Liability
To the fullest extent permitted by law, ClozIT shall not be liable for:

  • Indirect or consequential loss

  • Loss of profits

  • Loss of business opportunities

  • Data loss

  • Personal inconvenience arising from website use, product purchases, or service interruptions

Our total liability shall not exceed the amount paid by the customer for the relevant product or service.


12. Website Availability
We strive to keep our website available and functioning at all times; however, we do not guarantee uninterrupted access.
We may suspend, update, modify, or discontinue any aspect of the website at any time without notice.


13. Privacy
Your use of our website is also governed by our Privacy Policy.
By using our services, you consent to the collection and use of information as outlined in that policy.


14. Changes to These Terms
ClozIT reserves the right to amend these Terms and Conditions at any time.
Updated versions will be published on this page and will take effect immediately upon posting.
Continued use of the website constitutes acceptance of any revised Terms.


15. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of New South Wales, Australia.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.


16. Contact Us
For any questions regarding these Terms and Conditions, please contact us through our website contact form or via our official social media channels.


ClozIT
Renew. Re-use. Reimagine.

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